Most Questions are already answered on this site, please read them:
You can find all of our help files under the Information Pages section above.
Order Inquires: Include the first and last name on the order and a working email / phone number to contact you.
Essential!!! ----> Check your SPAM & JUNK folder for our reply!!!
Our email address: sales AT survivalacres DOT com.
We respond to ALL email promptly via Email. Yahoo, Gmail, MSN and MANY others dump our responses in your SPAM or JUNK folder.
Please send us your questions and inquiries via email. Email ensures accuracy and detailed information (history) of all inquiries. We support thousands of inquiries, email is the most accurate method for us to respond to your information request.
Order status requests. Please read the shipping times page first, this is our best estimate of how long it takes before your order ships. We send tracking numbers for all shipments via email.
A suprising number of people do not check their email in a timely fashion, or give us invalid email addresses or never check their spam folder and think we've never responded. We respond to all emails!
We respect your privacy! - Your email address is not shared with anyone! See our Privacy Statement here.
All Orders MUST be placed through our online shopping cart or by mail (read instructions by mail here).
You can check the total shipping cost by using the shopping cart to total up your order (add items into the cart and enter in your zipcode to obtain the shipping costs).
Our shopping cart is SSL secured with a $50,000 site security guarantee certificate.