Contact Us
Most Questions are already answered on this site, please read them:
<--- More help is listed on the left-hand navigation bar. You can find all of our help files under the Information Pages section on the left hand navigation bar on this site.
If inquiring about your order, we need the name used on the order (first and last name) and a working email / phone number to contact you.
Our email address: sales AT survivalacres DOT com.
We respond to ALL email promptly. Yahoo, Gmail, MSN and MANY free email "services" dump our responses in your spam folder.
Order Status Requests - Please do not repeatedly ask for "order status". Read the Shipping times page first, this is our best estimate of how long it takes before your order ships. We send tracking numbers for all shipments via email.
A suprising number of people do not check their email in a timely fashion, or give us invalid email addresses or never check their spam folder and think we've never responded. We respond to all emails!
We respect your privacy! - Your email address is not shared with anyone! See our Privacy Statement here.
All Orders MUST be placed through our online shopping cart or by mail (read instructions by mail here).
You can check the total shipping cost by using the shopping cart to total up your order (add items into the cart and enter in your zipcode to obtain the shipping costs).
Our shopping cart is SSL secured with a $50,000 site security guarantee certificate.
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